These are contracted services commonly known as Annual Maintenance Contract (AMC). Thru this offering, services are given to companies which have a large number of PCs installed at one location. AMCs cost a fixed amount towards services for the whole year. We provide AMCs with or without resident engineer depending upon PC.
Provision for Facilities Management Services with built in Service Level Agreements adaptable to the needs of the clients is available.

This reduces dependencies on the external environment and facilitates a smooth and faster response to support services within the organization. This besides our regular site and telephonic support entails deployment of a full time residential engineer, who takes care of the day to day functioning. These services cover servers, desktops, laptops, printers, operating systems, network equipment and infrastructure, server and desktop applications etc. With a broad portfolio of competencies, we strive to become single point of contact for all IT related matters of our customers.

With a team of dedicated support staff, we are in a position to offer our clients an excellent turnaround time for the queries logged. We are
proud to state that most queries are resolved within 1-2 hours from the time of logging the query. Principal manufacturers’ comprehensive
warranty of one year / three years, as the case may be, is bundled with all our products. Better Solutions for an improved tomorrow.
After long discussions with different groups of users, we have designed different packages for maintenance. We strongly recommend you to select plan, which suits you the most.

Comprehensive AMC
• 12 months on site
• Including Labour + Spares
• Replacement of Spares, if available
• Routine preventive Maintenance
• Priority in Support
• Ideal for Serious user who think Time is Money

Non–Comprehensive AMC
• 12 months on site
• Including Labour
• Routine preventive Maintenance
• Priority in Support
• Ideal for Big Installation Base.